Refund Policy

At PiAPI, we value transparency and clarity. Please review our refund terms carefully before making a purchase.

1. General Policy

All purchases of our API services are final and non-refundable.

Due to the nature of digital products and usage-based API credits, we do not accept refunds, returns, or exchanges, except where required by applicable law.

2. Subscriptions & One-Time Purchases

Subscriptions: Once a subscription period begins, it is considered used and cannot be refunded. You may cancel your subscription at any time to prevent renewal.

Pay-as-you-go credits: Credits purchased are non-refundable and will remain available in your account until used or expired (if applicable).

3. Exceptions

Refunds may be considered only if:

A duplicate payment was made due to a technical error.

Local consumer protection laws require a refund in your jurisdiction.

4. Before You Buy

We encourage all users to:

Review the pricing and documentation carefully before purchasing.

Contact our support team if you have questions about features, usage, or billing.

5. Support

If you experience technical issues or believe you are eligible for an exception under this policy, please contact us at:

support@piapi.ai